GENERAL TERMS AND CONDITIONS
PRODUCT AVAILABILITY: The products in the selection are all available, unless otherwise stated. If a product is out of stock for the coincidence of multiple orders, you will be promptly contacted.
RIGHT OF WITHDRAWAL: All purchased products enjoy the right to rethink as provided in Legislative Decree No. 21 of 21 February 2014. Calabria Vino S.r.l.s. guarantees every customer of this site the right to withdraw within 14 days from delivery date, ie the ability to return what you bought. The products purchased may be rendered, provided they are in perfect condition (non-open bottles). We will return the full amount of the order, excluding shipping charges, as provided by Italian law. Legislative Decree no.21 of February 21, 2014. The Customer may exercise the right of withdrawal within the above deadline by e-mail at email@example.com, by telephone to the numbers of the referents indicated on the site or through a written communication at the Calabria Vino S.r.l.s. headquarters Via Industriale, 11 Pellaro – Reggio Calabria (ITALY) to be sent by registered letter with acknowledgment of receipt. The Client wishing to avail himself of the right of withdrawal must return the products at his expense within 14 days from the date of exercise of the right of withdrawal.
From the moment of receipt of the payment, Calabria Vino S.r.l.s. It reserves 5 working days to process your order. All stages of the purchase, from the order confirmation to delivery of the same, will be communicated to the customer via automatic emails from our management system.
For deliveries in Italy we use Bartolini courier. Each different delivery order must be agreed with the courier by mail contacting the shipping company. Any additional costs for returning the products or stops are the responsibility of the customer. For any other information visit www.brt.it
All our parcels are shipped using Bartolini courier service for which 24 / 48h delivery times are calculated from the date of acceptance of the parcel. La Calabria Vino S.r.l.s. can not be held responsible for possible delays due to the courier mentioned above, or caused by certain periods of the year of congestion of the shipments.
The minimum cost is Euro 5.00 included as a fee for orders under 90 € uro. For orders over 90 Euro the shipment is free for the buyer in the Italian territory. For foreign territories the shipment will be counted according to the destination country and will in any case be at the cost of the buyer. The total shipping cost is automatically calculated and reported before making the order.
We accept the following payments
BANK CREDIT: We see the payment after 3/4 days, within the next 24 hours we ship the goods.
Calabria Vino S.r.l.s.
Via Industriale, 11 Pellaro
89134 Reggio Calabria (RC)
Bank of Monte dei Paschi di Siena S.p.a.
IBAN: IT31Y 01030 81620 00000 23546 55
CAUSE: order number
PAYPAL: We see the payment immediately, we ship within 24 hours.
Paypal has always been the world leader in online payments.
It’s the fastest way to receive the merchandise and safer to pay by credit card, plus provides protection on purchases (more details https://www.paypal.com/it/webapps/mpp/paypal-safety-and- security)
To use it you must have a Paypal account, if you do not have it yet, it will take a few minutes to activate it on https://www.paypal.com.
At the time of payment you will open a new page on a Secure Paypal web site with SSL certificate.
You will then be able to use your Paypal account for payments on all major ecommerce portals.
NO ADDITIONAL EXPENSES FOR THE CUSTOMER, PAYPAL COMMISSIONS ARE OUR LOAD.
Visa, Mastercard, Maestro, PostePay;
LOT: We ship within 48 hours.
You will pay your order directly to the courier at delivery. IMPORTANT: For this payment method you must have already purchased our wines in the past; you have to have cash in cash and the exact figure as the courier has no chance of giving the rest. The courier does not accept checks.
Payment in LABEL can only be made for orders not exceeding 500 Euros.
We DO NOT ACCEPT PAYMENTS WITH ASSIGN, therefore it is not allowed between the payments of our SHOP.